I can't send and I can't test my campaign

I pressed send but nothing happened for 12 hours.

Had the support team to return my campaign to draft mode and I sent it again no change.

I don't hear anything from support team.

Is CM not working these days?

Best regards


jesperd, 4 years ago

Is CM down?

Greg Strutton Greg Strutton, 4 years ago

Hi Jesper,

Thanks for getting in touch with us and sorry to hear you are having issues in sending your clients campaign.  Campaign Monitor is working just fine, it looks like there is an issue taking payment from your card.  I have located your ticket and will respond to this shortly.

Please note: We have limited support over the weekend so response times will be longer than normal.


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