I've uploaded a template for the subscription confirmation email and am having some problems with the date tags.
What I am trying to achieve is: November 2011
If I use
the tags do not resolve and when I view source it appears as
<currentmonthname> <currentyear></currentyear> </currentmonthname>
If I use
the tags appear as
but they still do not resolve.
All other images and personalisation tags are appearing and resolving correctly.
Any help gratefully received.
Hi tamper, this is very unusual - in theory your first example should work (ie. <currentmonthname> <currentyear>). Could you kindly contact our support team with campaign details so we can see why this is happening for you? My first guess is that there may be something in the code that may be causing it to not parse properly.
Thanks Ros, that is now done.
I had the same issue.
In my case I had <singleline><currentmonthname> <currentyear></singleline> in my html template file and it was resolving incorrectly.
I changed it to <multiline><currentmonthname> <currentyear></multiline> and that fixed the issue.
Not sure what the issue is, but it would be nice to hear what is behind this bug to help everybody know what use cases may not work.