Subscribers forwarding sends blank campaigns

When a subscriber simply forwards the campaign without clicking send this to a friend the campaign contains no images and is received blank by the person who it was forwarded to. Does anyone know an answer or a way around this problem? Thanks KT

Diana Diana, 6 years ago

Hey Kylie,

I think I replied to you via support as well. It sounds like something their email client might be doing, definitely odd though. When you forward from your own email client sometimes it'll affect the code. You might try sending them previews directly rather than relying on forwards to make sure everyone gets a correct copy of the campaign and for actual campaign sends encourage use of the forward to a friend link.

D. Potter
Campaign Monitor

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