Hi there, I'm looking to segment based on follow:
a) custom field (registered for incentive scheme)
b) never been sent any campaigns (or subscribers who have not been sent a specific campaign)
Hi again Adam, it isn't possible to create a segment for 'never sent any campaigns', however you can select 'Campaign was not opened' for one or more campaigns (which you can also pair with 'Date subscribed', if you like).
So using this, it's possible to create a segment for:
'Registered' equals 'Yes' AND 'Campaign was not opened' (x) OR 'Campaign was not opened' (y) OR ...
Happy to add your vote for a 'Never sent any campaigns' segment option, though - hope this helps!
Please do add this suggestion.
Currently we read in a list of subscriber each week, which can consist of no new subscribers, but has updates to the custom fields that we're using (so 'date subscribed' doesn't work in this case as most of the people I'm trying to target have been in the system for a while)
If I use segment on custom field (Registered for incentive scheme)
Never opened campaign "Welcome email".
The figure doesn't change to bring in all the subscribers who's custom field (Registered for incentive scheme) has been updated but who have not received a welcome email.
Thanks Adam - we'll certainly look into this. Thanks again for the great feedback!