All - I am a complete newbie to the Campaign Monitor world and nowhere close to an IT or design expert. I am the Director of Communications at my organization and I think CM is a great tool; however, I have one signficant challenge - my IT team is telling me that there is no way they can conquer our network's protection against spoofed emails and therefore I cannot use Campaign Monitor to send my campaigns. They have tried whitelisting the IP address, verifying the domains and providing DNS keys to no avail.
With so many companies using systems like CM, I have to believe that there is a way to get our network to accept these emails.
Has anyone succesfully conquered the challenge of getting spoofed emails past your security controls? Or does any one have any creative suggestions?
Thank you in advance,
Hi Lauren, welcome to the forums. This seems like a rather unique situation - usually using email authentication will satisfy most filters. If you would like to put your technical team in touch with ours, by all means contact us with further details and we'll do our best to assist.