Delays/Cancels happening for Gmail again

Wanted to post a note for the techs, deliveries are being delayed and/or cancelled again from @gmail.com addresses this week, fyi.

Looks like it's happened for three straight days or so, was solid before that.  On one of the days mailings eventually got through after 3-5 hours, but on the others it seems to have been lost.

Just a heads up for those who chase such things. :)

roshodgekiss roshodgekiss, 4 years ago

Hi CM88, thank you for bringing this to our attention. It's probably best if you get in touch with our team with campaign details, so we can take a look at the mail logs and let you know definitively what happened here.

While we have seen delays in the past from Gmail (and are working to prevent it in the future), it seems very odd that they should cancel/drop mail altogether. If you think this may be happening, please contact us and we'll investigate promptly.


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nanosplit, 4 years ago

Delays seem to be persisting still - have sent out two test campaigns before final and waited about 10 mins before the first one came through... still waiting on the second one which was sent about 20 mins ago... popped into my yahoo instantly, just no dice on gmail...

CM88 :

Wanted to post a note for the techs, deliveries are being delayed and/or cancelled again from @gmail.com addresses this week, fyi.

Looks like it's happened for three straight days or so, was solid before that.  On one of the days mailings eventually got through after 3-5 hours, but on the others it seems to have been lost.

Just a heads up for those who chase such things. :)

roshodgekiss roshodgekiss, 4 years ago

Hi nanosplit, welcome to the forums. Most certainly get in touch with our team (if you haven't already) and we'll be sure to investigate. Thank you so much for bringing this to our attention - we appreciate it!


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