Support issue passed to Dev

Hi, My support ticket was passed to a developer 24 hours ago. Can you tell me roughly how long it usually takes to hear back? Not being able to give my client some answers is really testing my clients patience. While my clients knows we white label my client isn't the kind to wait for things.

I love CM and their support team, so this isn't meant to be a go at them at all. Just trying to keep my VIP client happy.

kas2, 4 years ago

I've heard back. (See why I love them?).

roshodgekiss roshodgekiss, 4 years ago

Haha, thanks kas2. There can be delays leading up to the weekend for particularly technical enquiries, but it sounds like we were well across this one. All the best with your campaigns!


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098