What RSS format does RSS to Email default to?

With a CMS like wordpress several alternate feed formats are published (RSS2, ATOM, RDF).

Which of these formats does the campaign monitor scraper request?

I'm asking as I need to rewrite the template to send CM the correct info (at the moment the feed looks shocking), these aren't part of the standard wordpress template system so I have to override the default feed generator and there's a different one for me to override for every format ;-)

roshodgekiss roshodgekiss, 5 years ago

HI benz, thank you for your tweets earlier! From what our devs have said, our RSS to email will accept all RSS formats (RSS2, Atom etc), as long as they're to standard - you may not have as much luck with custom formats. With a CMS like WordPress, it probably worth sticking to the defaults, testing, then tweaking from there :)

If you need any assistance with your feed, be sure to get in touch with our team - we can make recommendations for you :)

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benz, 5 years ago

The reason for the confusion is that Wordpress will reply with whatever format CM chooses to ask for when you do your feed autodiscovery  - so if you ask for myurl.com/feed/atom I'll give you ATOM, if you ask for myurl.com/feed/rdf I'll give you RDF.

I'll assume then that you're not asking for any particular format - which means I'll give you RSS2 in the current Wordpress release.

PlanetPob, 5 years ago

I've found when I am using an RSS feed from a tag, the CM strips it back down to the basic RSS. I've tried with RSS, RSS2 and ATOM.  Any suggestions on how to fix this?

I appreciate your help!



roshodgekiss roshodgekiss, 5 years ago

Hi PlanetPob, welcome to the forums! On import, we do strip back a lot of formatting so it inherits the look and feel of the surrounding HTML email template. However, inline styles should be retained (to my knowledge).

Your best bet would be to contact our team with a link to the campaign in your account and the above feeds to compare it to - then we may be able to give a bit of advice as to how you can improve the look and feel of RSS content.

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