Spam checker "messagelabs" fails

I fill in the template, run the spam checker and "message labs" fails.

I've isolated the issue to one section of the template and empty that section of all text (I check the 'source' and that is empty too).

As soon as I add ANY text it fails.

I send Newsletters every month.  So I copied last month's newsletter.  When that was originally sent, it worked.

Now I make a copy and it fails as well, even though it is physically identical.

Any hints?

Thank you

roshodgekiss roshodgekiss, 5 years ago

Hi mcaine, welcome to the forums! Mind me asking, but does the Messagelabs test return a message? If you contact our support team with this detail, as well as your account & campaign name, we'd be happy to investigate what the cause may be.

Get in touch with us on Twitter:
We're also on Facebook:

See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free