Remove all subscribers from a subscriber list

Hi, sorry for the noob question but I was wondering if there is a quick way of removing all subscribers from a subscriber list?

I have a client who wants to import a .csv of subscribers each month but the subscriber list has a bunch of custom fields so it would be a pain to start a new list each time.

Thanks,
Simon

roshodgekiss roshodgekiss, 5 years ago

Hi simonpaul, welcome to the forums! At present, it's only possible to move 100 subscribers at a time to 'Deleted'. Depending on how large your list is, this may take one, or many page loads to empty your entire list. Sorry about this - I'll most certainly add your vote internally to make it easier to bulk delete subscribers and keep you posted if it's something we change.


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simonpaul, 5 years ago

Thanks for the reply, that function would be useful but I've worked out a hacky way for now. I'll describe it here, someone may find it useful.

If I go into my subscriber list and select to view 100 per page the url changes to:

https://xxxxxxxx.createsend.com/subscribers/listDetail.aspx?listID=xxxxxxxxxxxxxx&page=1&order=date&dir=DESC&search=&state=Active&pageSize=100

I can change the number 100 at the end to 1000 or however many needed to show all subscribers. I can then check the box to select all users and delete them that way.

Hacky, but it works!

roshodgekiss roshodgekiss, 5 years ago

Genius! Nice work, simonpaul - thank you for sharing your solution here. One for me to keep in mind, too :D


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