Importing Subscriber 'Join Date' and Historical Data

Hello there,

We are working on moving our client lists over to Campaign Monitor from another service. Very pleased with your User Interface! Two questions regarding importing data:

1. Is it possible to import the subscriber date from our old lists as the 'Join Date' in Campaign Monitor?
2. Can any historical data from previous campaigns be imported as historical data in Campaign Monitor? (I imagine not, as reconciling would be tricky).

Thanks!

Scott

roshodgekiss roshodgekiss, 4 years ago

Hi Scott, a warm welcome aboard! Happy to answer your questions here.

1. Is it possible to import the subscriber date from our old lists as the 'Join Date' in Campaign Monitor?

Yes - if you can export the subscribe date from your old service, you can create a 'Join Date' custom field and map these dates to it. Unfortunately, the 'Subscribed' date that displays in your subscriber list will always be the date the addresses were imported into the app, ie. this can't be changed.

2. Can any historical data from previous campaigns be imported as historical data in Campaign Monitor? (I imagine not, as reconciling would be tricky).

Unfortunately, no - you may be able to export it from your previous provider, but it can't be imported into our app. As you mention, it would be difficult to reconcile, especially as they may calculate their metrics in a different way from us.

Thanks Scott - if there's anything we can assist with, don't hesitate to ask.


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blueiceberg, 4 years ago

Thanks! Appreciate the response. Looking forward to using your services :)

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