Hi there - I have a client who has been sending campaigns from their own verified domain for some time.
They have a new arm of their business, and they want to send campaigns which appear to come from the new business (with a different reply-to email address), but they want to do it from within their existing CM account.
Is this just a matter of selecting 'Use a different domain' in the "Set who this campaign is from field" and entering a different email address?
I just want to check that this isn't breaking any protocols and won't lead to any trouble at the ISP end.
I realise the best practice would be to set up a new account for the associated business and get the domain verified but they are wanting to do everything through the same login account...
Thanks for your help :)
Yes, just using a different domain is totally fin. They could still choose to authenticate that domain too, or use our default authentication setting as per http://help.campaignmonitor.com/topic.aspx?t=221 as you can have many authenticated sending domains for each client.
Great Mathew - thanks for clarifying that :)