Error Loading Campaign Monitor Template.

I'm currently in the process of making a template using CM tags and when uploading the template to test the email.  I get a warning that says - does not have a <img editable="true"> , <multiline> or <singleline> tag and nothing is editable and suggests to use a CM template. 

I've attached my code and you can see clearly I've used the tags above.  I'm confused.  Am I doing something wrong or is this a CM bug?

<!DOCTYPE HTML PUBLIC "-//W3C//DTD XHTML 1.0 Transitional //EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html lang="en">
<head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<head>
<title>Email Template</title>

<style type="text/css">

#outlook a { padding: 0; }

body { width: 100% !important; }

.ReadMsgBody { width: 100%; }

.ExternalClass { width: 100%; display:block !important; } /* Force Hotmail to display emails at full width */

html, body { background-color: #FFFFFF; margin: 0; padding: 0; }

img { height: auto; line-height: 100%; outline: none; text-decoration: none; display: block;}

br, strong br, b br, em br, i br { line-height:100%; }

.yshortcuts, .yshortcuts a, .yshortcuts a:link,.yshortcuts a:visited, .yshortcuts a:hover, .yshortcuts a span {
color: black; text-decoration: none !important; border-bottom: none !important; background: none !important;
}
#background-table { background-color: #FFFFFF; }

#permission-reminder { font-size:10px; font-family:Arial, Helvetica, sans-serif; }

#nav { text-align:center;}

#container { border-bottom:1px solid #999; border-left:1px solid #999;  border-right:1px solid #999;}



</style>
</head>

<body>

<table width="100%" cellpadding="0" cellspacing="0" border="0" id="background-table">
<tbody>
    <tr>
        <td align="center" bgcolor="#FFFFFF">
            
           <!-- header -->
           <table id="header" width="600" cellpadding="0" cellspacing="0">
                <tbody>
                    <tr>
                        <td width="600" colspan="2"><singleline label="Permission Reminder" id="permission-reminder" align="center">You are reciving this email because you have previously brought from us.  If you do not wish to receive further email from <unsubscribe>Unsubscribe</unsubscribe></singleline>
                          
                       </td>
                    </tr>
                
                    <tr>
                        <td width="300"><img editable="true" label="Image" width="300" border="0"></td>
                        <td width="300"><img editable="true" label="Image" width="300" border="0"></td>
                    </tr>
                 </tbody>
             </table>
            <!-- END header -->
            
            <!-- nav-->
            <table id="nav" width="600" height="15" cellpadding="0" cellspacing="0">
                <tbody>
                    <tr>
                        <td width="100"><multiline label="Nav-Button-1">Nav Button 1</multiline></td>
                        <td width="100"><multiline label="Nav-Button-2">Nav Button 2</multiline></td>
                        <td width="100"><multiline label="Nav-Button-3">Nav Button 3</multiline></td>
                        <td width="100"><multiline label="Nav-Button-4">Nav Button 4</multiline></td>
                        <td width="100"><multiline label="Nav-Button-5">Nav Button 5</multiline></td>
                        <td width="100"><singleline label="Nav-Button-6">Nav Button 6</singleline></td>
                     </tr>
                 <tbody>
            </table>
            <!-- END nav-->

        
            <table id="container" width="600">
                <tbody>
                    <tr>
                           <td align="center" bgcolor="#FFFFFF">
                        <repeater>
                        <!-- banner -->
                        <layout label="Banner">
                            <table id="banner" width="560" height="155" cellpadding="0" cellspacing="0">
                                <tr>
                                    <td><img editable="true" label="banner-560px-155px" width="560" height="155" border="0"></td>
                                </tr>
                            </table>
                        </layout>
                        <!-- END banner --> 
                        
                        <!-- sub-nav -->
                         <layout label="sub-nav">
                        <table id="sub-nav" width="560" height="15" cellpadding="0" cellspacing="0">
                                <tr>
                                    <td width="186"><img editable="true" label="Sub-Nav-Image-1" width="186" border="0"></td>
                                    <td width="188"><img editable="true" label="Sub-Nav-Image-2" width="188" border="0"></td>
                                    <td width="186"><img editable="true" label="Sub-Nav-Image-3" width="186" border="0"></td>
                                </tr>
                        </table>
                         </layout>
                         
                        <!-- END sub-nav -->
                        
                        <!-- Gallery -->
                        
                        <layout label="Image gallery">
                        <table width="560" cellpadding="0" cellspacing="0" border="0">
                            <tbody><tr>
                                <td width="180" valign="top">
                                    <table width="186" cellpadding="0" cellspacing="0" border="0">
                                        <tbody>
                                            <tr>
                                                <td  width="186"><img editable="true" label="Image gallery left 186px" width="186" border="0"></td>
                                            </tr>
                                        </tbody>
                                     </table>
                                </td>
                                
                                <td width="188" valign="top">
                                    <table class="w180" width="188" cellpadding="0" cellspacing="0" border="0">
                                        <tbody>
                                            <tr>
                                            <td  width="188"><img editable="true" label="Image gallery middle 188px"  width="188" border="0"></td>
                                            </tr>
                                        </tbody>
                                    </table>
                                </td>
                                
                                <td width="186" valign="top">
                                    <table width="186" cellpadding="0" cellspacing="0" border="0">
                                        <tbody>
                                            <tr>
                                                <td width="186"><img editable="true" label="Image" width="186" border="0"></td>
                                            </tr>
                                        </tbody>
                                    </table>
                                </td>
                            </tr>
                        </tbody></table>
                    </layout>
                    </repeater>
                        <!-- END Gallery -->
                        
                        <!-- Footer -->
                        <!-- END Footer -->
                                           
                        </td>
                    </tr>
                </tbody>
            </table>
        
        </td>
    </tr>
</tbody>
</table>

</body>
</html>
davidaf davidaf, 5 years ago

Hi Step,

Looking at your code there it appears you are not properly closing your <head> tag, but instead have two opening <head> tags. Change your second <head> to </head> and see if it imports properly.


The Campaign Monitor Blog – HTML email smarts to go with your good looks
Step, 5 years ago

Thank you  <3 - That fixed the issues.  Silly mistake from me.


A email developer obsessed with gym, coding, design, music, and other things he doesn't understand. Twitter - http://twitter.com/#!/stephenho1mes

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