Change Segment After Campaign Sent

Is it possible to setup a rule or action that would change a users segment after a campaign is sent? I have a subscription form which includes an option for registrants to request additional information. If a registrant selects yes for this option they are added to a particular segment in CM. I then send an email to this segment and would like all recipients removed from this segment afterwards. Currently, I have to manually edit each registrant to remove the segment info.

roshodgekiss roshodgekiss, 4 years ago

Hey there mgseeley, welcome to the forums! You could certainly do this using our API. Alternately, you could create a segment for sending to new registrants who want additional information, like:

'Additional Information' Equals 'Yes' and 'Date Subscribed' Is after [date you last sent a campaign]

How do these options sound?


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mgseeley, 4 years ago

Thanks for the tips! The second option is easily implemented but would still require someone's attention either after sending a campaign or before sending the next to adjust the date, correct?  Since I want it to be more automated then that, I'll start reading the API docs.

roshodgekiss roshodgekiss, 4 years ago

Thanks mgseeley and sorry about the hassle here. We'll certainly look at improving segments on our end, as being able to automatically have a segment update based on, 'Date Subscribed' Is after 'Last campaign' would take a lot of manual work out of this. Let us know how you go :)


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