text area field in Outlook

Hi. I am trying to get a hyperlink inserted into my marketing emails with a view to the design not being pushed out. A common problem I have come up against it that as these hyperlinks are so long, they naturally push the width of the holding table out thus disrupting the overall design.

I thought I had solved this by using the <textarea> attribute, which works great in hotmail, gmail, yahoo and entourage but, yes you've guessed it, Outlook is the problem. It doesn't display the textarea field at all and just displays the hyperlink, throwing the design out. I have been searching for an answer to this on many an article but have yet to find a solution.

Can anyone help?

Thanks!

roshodgekiss roshodgekiss, 4 years ago

Hey there tbp73465, we really don't recommend featuring URLs as text in email newsletters, as they inevitably lead to phishing warnings in email clients. Plus, they tend to look a bit awkward. But if you feel it's necessary risk, have you considered a link shortener like bit.ly?

As you've noticed, form fields in email aren't always supported, so this is an approach I'd steer away from, too.

Mind me asking, why not apply the link to text, ala. <a href="http://yourdomain.com">Visit my site!</a>. It's easy to do in the email editor, too.


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tbp73465, 4 years ago

Hi  roshodgekiss. Thanks for the post but it is necessary to have a full link for our affiliates to place their tracking code in. Ideally we'd like to keep it as simple as possible for them - copy, paste their section and send on. We've looked into placing the link behind an image but this will open up a browser which they have to copy from the window, then paste back into their text editor etc etc.

The textarea seems to be the most simple of methods and I have since found other companies that use it for their affiliates as well. It's just a nuisance that Outlook doesn't want to render it!

I may have to recommend to my colleagues that we do go down the route of using a link behind an image with a note explaining how to use it within the email!

roshodgekiss roshodgekiss, 4 years ago

Thank you for clarifying, tbp73465 - unfortunately, Outlook is one of the most popular email clients, so you certainly want a solution that works in there.

I may have to recommend to my colleagues that we do go down the route of using a link behind an image with a note explaining how to use it within the email!

This may be the way to go, then. Best of luck, tbp73465 - sorry we don't have a bulletproof workaround for you, here!


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