I've sent out my first campaign and I've seen I've got 50 hard bounces, I'm looking to remove these from the list and I was wondering if their is any quick way of doing this? I would have thought that there would be an option to remove these within the Bounce Rate section automatically?
If so could you please advise me on where this is, or could you possibly look at developing this feature as it would be a huge benefit to everyone.
I look forward to hearing from you.
Hi Shaun, these hard bounces should have been removed automatically from your list following the send, ie. they're no longer active subscribers. If this hasn't happened, by all means get in touch with our team with account details and we'll gladly investigate.