I'm still relatively new to all this but I ran a forum search and didn't seem to find a topic on this so here goes.
First, is there any support for simplified Chinese for the usual "Forward to friend", "Unsubscribe" buttons? I can see traditional but it would be great if I could use simplified characters as I'm targeting mainland China.
Second, in terms of social, is there any support for Chinese Twitter (Sina Weibo, 微博）? I see Twitter and Facebook but these are not really that popular over here in China for obvious reasons.
Thanks for your help!
Hey there witkoz and welcome aboard! We haven't had many requests for simplified Chinese support, however if you can help us translate our templates, we'll try and add simplified Chinese as an option in a future update - here's our translation page that you can contribute to.
Thanks, witkoz! Let us know if you do add a translation and we'll do our best to get it added.
Thanks for the quick reply, roshodgekiss, will definitely add a translation soon enough. Will also try to figure out how best to share a social media link too.
Thanks witkoz - if you come across any interesting discoveries regarding sharing email campaigns over Chinese social networks, we'd love for you to share them here :D
Hi. I've submitted a Simplified Chinese translation a day or two ago and was wondering when to expect its implementation?
Also, in terms of sharing Chinese social sites, there is a share button provisioning form (http://open.weibo.com/sharebutton), just found it so still trying to figure it out. It supports JS (which CM doesn't) and WBML, which I'm not exactly sure what it is.
Thanks witkoz - we really appreciate your contribution here. I've created a request to add simplified Chinese, however we don't have a date just yet for its release. I'll be sure to let you know when its been added to the template builder, though.
I noticed you didn't provide a translation for 'Like' (as in, Facebook Like). Would this social sharing link generally not exist in Chinese language campaigns, or would the English 'Like' term be used?
Thanks, witkoz - we really appreciate you helping us out here.
To be completely honest, no one uses Facebook in China (hence my intentional omission). It's completely blocked for one, and the only social site that really matters is Sina Weibo (aka "Chinese Twitter").
Since the permitted 140 characters in Chinese is so much more than the 140 letters in the Latin alphabet, the usage dynamic is so much different and is exactly what lends the site its popularity. Everyone has it.
If CM is really serious about getting Mainland China to use its services, implement a Sina Weibo sharing button and forget about Twitter or Facebook. They don't count for much here.
As for the translation template, should I be counting the ETA for the implementation of Simplified Chinese in days, weeks or months? Our series of campaigns is rather time sensitive (starting in a week or two and continuing regularly onwards) and if we can't use Simplified Chinese for the main buttons, we'll have to look for another solution.
Hi witkoz, I think we're in a bit of a jam with this one - we just haven't had the demand for Sina Weibo social sharing support, nor to have our templates translated for the Simplified Chinese market. As a result, we really cannot commit to a timeline for the introduction of Simplified Chinese to the template builder, so your best bet will be to export the template and make your own modifications to the code. Once this is done, you can re-import it into your account and use the same template repeatedly for all your campaigns in Campaign Monitor.
I suspect you will find the same issues with pretty much every English-language email marketing product. Of course, I'd love to know if you come across a tool that supports both Chinese social networking services and simple translation of common template terms, as this will be useful for our team to know about.
Sorry about this, witkoz - we really do want to make it as easy as possible for you to send campaigns, however in this situation, you will have to make your own custom tweaks to the templates.
Hey! The export re-import method may just work! That's all I needed to get started. I'll figure out the sharing functionality somehow unless you stumble upon a solution first. Either way, thanks a bunch!