Make a custom field display as a live link

Hi There,

I am sending some campaigns for the first time. I am creating a html E-mail.
One of the custom fields is a unique sign in url for each of my receipients. How can I get this to display as a live clickable link?

Currently it will only display as text. I am importing my recipient data in CSV format.

Much appreciated.....

Diana Diana, 8 years ago

Hi daveexplorer. Just make sure your custom field is included in an <a href> tag. You'll also want to take any http:// off from the urls in your CSV.

Example
<a href="[url,fallback=www.yahoo.com]">Link Text</a>

Make sure you test! :) If you have any further issues with this feel free to send an email in to support and we can take a look.


~*~~*~~*~~*~
D. Potter
Campaign Monitor
ChrisBarnett, 7 years ago

Hi, I've been trying to get a custom link working like this but I've found that the fallback doesn't work.

Example
<a href="[LINK,fallback=www.mydomain.com/rt3rt4-europe]">

Any ideas?

bluesnapper bluesnapper, 7 years ago

Hi Chris

Have you got this working yet? If not what do you mean by not working?

Regards

Andy


A UK-based internet marketing consultant specialising in paid search, SEO, conversion optimisation and Google Analytics. Some of my clients have been with me for over 5 years. I must be doing something right...
ChrisBarnett, 7 years ago

I couldn't get the fallback to work. If there was no data in the LINK custom field for a subscriber then they didn't get the fallback url.

Heres the souce code for the anchor tag from the email I got in my inbox:

<a href="http://navteq.cmail3.com/l/578773/9gjr1t4/j">

Regards
Chris

bluesnapper bluesnapper, 7 years ago

Hi Chris

Seems to me that it might be working as expected: if there's no data in the LINK field, CM uses the fallback url but...this url is getting replaced by CM with the click through tracking url (which should then re-direct to the fallback url)

Does the link in your test email go through the the expected fallback url/web page?

Andy


A UK-based internet marketing consultant specialising in paid search, SEO, conversion optimisation and Google Analytics. Some of my clients have been with me for over 5 years. I must be doing something right...
ChrisBarnett, 7 years ago

Hi Andy,

Thats my problem, the fallback isn't being used. I think the word "LINK" gets put through the tracking in stead.

Go to the url thats put in my anchor tag and you'll see what i mean.

http://navteq.cmail3.com/l/578773/9gjr1t4/j

Heres my html for the anchor tag before the tracking is added:

<a href="[LINK,fallback=www.navigation.com]">

ChrisBarnett, 7 years ago

I think I've solved my problem. I think there needs to be a custom field called LINK in the subscribers list. I sent my email to multiple subscribers lists, some lists had the "LINK" custom field some didn't. I thought that the fallback would be used if the list never had the custom field but this wasn't the case. When I added the custom field to the subscriber list the fallback was used. Note: All custom fields would be empty as I didn't edit individual records.

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