Animated GIF Support on emails


Wondering what are the current support for animated GIF. Does Outlook '07 still only display the very first frame? Are there any other possible issues?
Is there a size limit to the GIF we can send?

Thanks for getting back to me on this guys! :)


roshodgekiss roshodgekiss, 5 years ago

Hi again Nicko! We published a guide to animated GIF support back in April and I don't think conditions have changed since then. To my knowledge, Outlook '07 only displays the first frame, so you should add your informational stuff there :)

There isn't a size limit, per se, however you should be very aware of how load times can potentially affect your response rates. For example, subscribers may not have the patience to download a 100k animated GIF, so try to use them more as small attention-grabbers, than sticking all your critical content in one.

Thanks, Nicko! If you have any questions about this, you know we're more than happy to lend a hand :)

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