Gmail cuts of newsletter, at wrong or more than one location

When sending newsletters to myself for testing, Gmail cuts it off (expected behaviour) but does it at more than one point. It might cut of the header so that the first thing the reader sees is an article, or maybe even the footer. It might also cut of the header and footer, or some other combination.

What would make sense is that it shows the first portion of the newsletter, and then cut it off. Only one cut, and not at a random place.

Anyone else encountered this? Can something be done about this?

Stig Stig, 5 years ago

Hey devotee, Gmail's really causing some headaches today, huh!

Since your other Gmail problem seems related to quotes, could you check if your email contains any buttons like this one, where the content should have been?

If Gmail thinks some of your content is quoted, it'll hide it and insert that button instead, to let you expand it if you'd like to.

A screenshot and some code to test with would be very handy for this issue as well, as these problems sometimes take a bit of trial and error to figure out.

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devotee, 4 years ago

Hey, yes it does that is the problem. It's not a problem that the whole e-mail isn't visible right from the start, I see that a lot of times. But the problem here is that these buttons are inserted at more than one place in the e-mail, even the header of the e-mail is in one of these buttons, so the content that is visible doesn't make any sense since it is just some random content from the middle of the e-mail.

Here are some images to show the problem: Here you can also see some text getting the wrong color (the error I posted about in another thread).
You can see two buttons here, one in the e-mail, and one above all content, cutting of the header.
When clicking the top button, the entire top half of the e-mail unfolds. But there is still a button in the lower part to unfold another small part. That button doesn't show on this image though.

roshodgekiss roshodgekiss, 4 years ago

Hi again devotee, I just gave your code a bit of love in your other thread. If you keep coming across issues, be sure to let us know :)

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