Blank email campaigns in Xfinity (Comcast) web client

Hello!
Has anyone done any testing with Xfinity (Comcast) web-browser?
I am having issues with blank emails.
Windows XP using Internet Explorer 8 for sure has issues.
Thanks!

roshodgekiss roshodgekiss, 3 years ago

Hi oneblackcrayon, this is very peculiar - although I haven't experienced this personally (Xfinity/Comcast is admittedly, quite niche), I'm hazarding a guess in saying that this may be a browser compatibility issue and not an email one. If you do have any screenshots or sample code, we'd be interested to take a look.

I also recommend contacting Comcast Support, as this may be a known issue on their end. Thanks, oneblackcrayon! Best of luck :)


Get in touch with us on Twitter: http://twitter.com/campaignmonitor
We're also on Facebook: http://facebook.com/campaignmonitor
kowasky, 3 years ago

Hello oneblackcrayon
Seem a browser compatibility issue I think.

Join 200,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free
1-888-533-8098