Blank email campaigns in Xfinity (Comcast) web client

Hello!
Has anyone done any testing with Xfinity (Comcast) web-browser?
I am having issues with blank emails.
Windows XP using Internet Explorer 8 for sure has issues.
Thanks!

roshodgekiss roshodgekiss, 4 years ago

Hi oneblackcrayon, this is very peculiar - although I haven't experienced this personally (Xfinity/Comcast is admittedly, quite niche), I'm hazarding a guess in saying that this may be a browser compatibility issue and not an email one. If you do have any screenshots or sample code, we'd be interested to take a look.

I also recommend contacting Comcast Support, as this may be a known issue on their end. Thanks, oneblackcrayon! Best of luck :)


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kowasky, 4 years ago

Hello oneblackcrayon
Seem a browser compatibility issue I think.

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