Hotmail bug? Images can't be used twice

Hi all,

I've been making a lot of HTML mailings the last few years but since a month or two I'm experiencing some weird issues with Hotmail. The problem is: When I want to use one image for more than one time it will only show up in Hotmail the first time. So when I use "button.jpg" three times next to each other only the first one will show up and the others appear as blocks with the alt text in it. I've been searching the internet for a while now but I can't find anyone with the same problem. Is there anyone who could think of a fix? I don't want to use unique images every time i need it (like button1.jpg button2.jpg button3.jpg), while they have the same looks.

Redferret, 4 years ago

This is something that was spotted recently when Hotmail removed margin support, it seems like people have had mixed results and thus far no answer.

I suggest you also check if this issue exists in as soon all of Hotmail will be migrated.

Gmail app apologist
MvdLanden MvdLanden, 4 years ago
Redferret :

I suggest you also check if this issue exists in as soon all of Hotmail will be migrated.

I just checked and unfortunately it also occurs with Lets hope someone will find a fix for this issue..

roshodgekiss roshodgekiss, 4 years ago

Hi MvdLanden and redferret, this multiple instances of the same image issue has been an ongoing bug-bear of ours for the last month. At present, there isn't really an easy fix - however, folks have had success with adding a # after each file, eg:

<img src="image.jpg#1" />
<img src="image.jpg#2" />
<img src="image.jpg#3" />

Hopefully we'll see some positive changes in Hotmail/ in the months to come, because this and other quirks have really been an annoyance for email designers.

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