Reset client password?

Hi folks,

I've hunted high and low and can't find any way to reset a client's password from my dashboard.

Any ideas?


roshodgekiss roshodgekiss, 4 years ago

Hi Robert, for security reasons, it isn't possible to reset a client's password, I'm sorry to say - however your client can do it themselves via the "Can't access your account?" link on your account's login screen. If you can kindly instruct them to retrieve their password that way, that would be great.

We do get quite a few requests for this, so by all means, I'll keep you updated if this is something we introduce :)

Get in touch with us on Twitter:
We're also on Facebook:

See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free