Bullet points being replaced with '§' in Outlook 2007

Hello,

We have a client who has recently sent a campaign with normal HTML bullet points (e.g. <ul><li>item</li></ul> -
View here)

The bullet points in the first story are replaced with the § character (or at least, this is how it is rendering from her forwarding it). She is using Outlook 2007, are you able to shed any light as to why they may be appearing incorrectly?

Thanks,
Luke

roshodgekiss roshodgekiss, 3 years ago

Hi Luke, this is certainly very odd, however I did notice that the bullet points used for this list...

• Family
• Housing & Debt

... are using a non-standard • ASCII character, instead of a symbol entity like &bull;. If the • 's are replaced with symbol entities, you shouldn't continue to see this § character.

Thanks, luke - I hope this helps!


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luke, 3 years ago

Hello,

Thanks for the reply, Yea - I noticed the client had used the • character for those as well but those ones don't seem to be an issue (probably copied in from word or something similar).

The issue is with the 1st ( reducing solicitor representation fees in family public law cases by 10%) story and the 6th (They contacted the LSC or Law Society about the 2006 exercise before 31 December 2008; and).

I checked in the template and these were added as proper '<li>s'. It may be her email client playing up, I'm going to get her to send us a screenshot.

Thanks,
Luke.

edit: Got the screenshot from the client - the bullet points appear as blank,

Redferret, 3 years ago

I had a suspicion that they would be going blank. In Outlook 07+, setting margin-left on a list is problematic as it's not measured from the bullet but the actual text, from my research it seems a 14px left margin is the minimum before you start losing the bullet.

Not sure if this is helpful to you but maybe Ros can pass it to the relevant team?


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roshodgekiss roshodgekiss, 3 years ago

Redferret, you're on it - I've had this issue, too. I use margin-left: 1.5em; on my bullets but 14px is just as good a fix.

Microsoft don't seem so keen on getting these things patched up (especially on 'legacy' products), but we'll be sure to pass on the news if this bug goes away.


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