Greetings. We have 18k double opt-in subscribers and moving to Campaign Monitor (primarily for the RSS to email feature). What are some recommendations for making this transition with our subscribers?
- Should we export/import our members and then filter from there?
- Send out a notification from our previous system alterting them of the change?
- Import only the active subscribers from our previous system?
Thanks in advance!
In addition to active subscribers, we also recommend exporting your suppression list (or similar) and importing this into the app - then you definitely won't get caught out sending to folks who have previously unsubscribed etc. Let us know if you have any other questions about this process - now I'm back from vacation, I promise I'll be quicker on the replies! :P
Thank you! Just what we needed.