API Calls For Specific Opt Outs and Bounced Domains

I’m designing an app for a client using Raiser’s Edge and CM with the (interestingly coded) .NET 3.5 API wrapper and have hit some issues regarding the follwing.

1. What call is made to get individual Campaign/subscriber Like and Mention data? I can see summary information but not the granularity available in Reports on the CM site.
2. Same with Opt Out. Unsubscribe doesn’t have any field to specify the type of opt out (global or Campaign).

Am I missing something(s)? Would love to hear from anyone.

roshodgekiss roshodgekiss, 3 years ago

Hi again Protege, happy to help you out with these questions here.

> 1. What call is made to get individual Campaign/subscriber Like and Mention data? I can see summary information but not the granularity available in Reports on the CM site.

At present, the Summary method only provides aggregate numbers for social shares - being Forwards, Likes and Mentions. We haven't provided exactly the same reporting capabilities as in the app - in some cases, you can pull more data via the API, sometimes less. That said, happy to note your interest in this internally and let you know if it's something we work on at a later date.

> 2. Same with Opt Out. Unsubscribe doesn’t have any field to specify the type of opt out (global or Campaign).

This setting can be found in List details - you can't specify this on unsubscribe.

Thanks, Protege - we're very curious to hear your feedback on how we can improve our .NET wrapper, so by all means, get in touch and we'll be sure to take your comments on board.


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