A client would like us to create a real-time integration with their bespoke CRM software. For this we would need additional Webhooks for Send, Open and Click events.
The send event would probably need to be batched similarly to the existing events, and ideally for us the Open and Click events would also be batched so our hook gets called at most every 1 minute, or better still at minimum intervals which we could define.
Do you have any plans to add any of these hooks in the near future, or are we going to have to continually poll the service for new data?
Hi there Phil1, while these webhooks are on the radar, we don't have a schedule for their release at present, I'm sorry to say. I've most certainly let our team know this is what you're after and will be in touch if we release webhooks for one, or all of these actions.
So at present, it's a matter of polling, sorry. Fingers crossed that we come up with a better solution for you in good time!
Thanks for getting back to me about this. Not a huge problem for us. I was more concerned about making sure that we're using your web service responsibly.