How do I include a alternate Field as my Fallback?

I'd like to display FirstName but fall back to FULL NAME and then fall back to "".

Can't quite figure out the syntax for that.

MrAnalogy, 3 years ago

I thought it'd be this:

Hello [firstname,fallback=[fullname,fallback=]]


but got:
Hello [[fullname,fallback=]

roshodgekiss roshodgekiss, 3 years ago

Hi MrAnalogy, it isn't possible to have multiple fallbacks, I'm sorry to say. That said, you can use dynamic content and nest those tags as you please.

That said, using First Name is problematic, as in most circumstances, people will fill in their first name on a form, but not their last name. Our logic reflects this and as a result, First Name = Full Name when only the first name is supplied.


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MrAnalogy, 1 year ago

So, would this be right? (note the ",")

[if:FirstName][firstname,fallback=], [endif]How's it going?

so if FirstName=Clay then i'd get:
Clay, How's it going?
if FirstName not set then I get
How's it going?

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