Subscribe on Facebook app not visible on Facebook page

Hi everyone,
I've been trying with no avail to add the Subscribe (white label) app onto a client's Facebook page. I log in, choose a subscriber list, fields etc and I even receive a notice saying that the app has been successfully added. However, I can't seem to find the app anywhere on the Facebook page itself. If anyone has any ideas on how to sort this out, that would be great. Thanks heaps in advance.

Stephen, 2 years ago

Hi Leonie,

Thanks for getting in touch and sorry to hear you're experiencing this issue with your client's Facebook page here, that is strange.

To allow us to investigate further, would you mind dropping us a line at our address, confirming your account name, the name of your client, and the URL of your client's Facebook page, then we'll be happy to take a look and investigate further for you :)

Thanks for your patience in the meantime here!

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