Prevent duplicate subscriber entry from updating fields

Hi,

We're using Campaign Monitor to power our Kids Club and having parents register their children under the one email address (for their convenience) using custom fields to capture the individual children's names.

As the registered families grow, they will want to sign up their new kids. However due to the way that Campaign Monitor enforces the uniqueness of email addresses (rather than rejecting the duplicate subscriber, it allows it to update the fields of the old entry) parents could unwillingly remove their previously registered children.

Is their a way to allow the duplicate entry or at least prevent it from updating the old entry?

Thanks
Cisco

datta500, 2 years ago

Thanks for posting in this forum. good luck



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datta
Phil Phil, 2 years ago

Hi Cisco,

Apologies for the lack of response here. How are you doing the registrations? If you handle them via the API, you do have the ability to first check for an email's existence:
https://www.campaignmonitor.com/api/subscribers/#getting_a_subscribers_details

And then if it does exist, you could update the existing details rather than overwrite them:
https://www.campaignmonitor.com/api/subscribers/#updating_a_subscriber

It's a big more fiddling around the using a standard form, but it will definitely solve your problem.

datta500, 1 year ago

Thanks for posting in this forum. good luck



___________________________
You can get score highest marks in ccnp exam - pass4sure You can get our 100% COMPTIA certification practice test Alabama State University contains all those materials you want to Columbia University paced test engine to help you pass Northwestern University


datta

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