programmatic way to remove from suppression-list

On our website, we have a form for the user to subscribe or unsubscribe to our newsletters.  I'd like to be able to programmatically remove an email from the client-wide suppression list when the user subscribes, in case their email was previously on the list for some reason.

Is there a way to do this?

Thanks,
Dave

DavidHabib, 8 years ago

Can anyone from Campaign Monitor comment on this please?
Thanks,
dave

Diana Diana, 8 years ago

Hi Dave,

There isn't a way to do that at this time. If they subscribe via a form though they'll be added to your active list despite being on the suppression list.


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D. Potter
Campaign Monitor
DavidHabib, 8 years ago

Unfortunately, won't their being on the suppression list still prevent them from receiving emails, even if they are on my active list?  That is the issue I'm trying to work around.
Thanks,
Dave

Diana Diana, 8 years ago

Hi Dave,

Nope. The suppression list keeps you from importing them again yourself, but if they add themselves they become active on that list and will receive your campaigns.


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D. Potter
Campaign Monitor

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