Notice on existing account: Your account requires further approval


I have an URGENT matter needing attention.

One of my client accounts which has been up and running for years has suddenly received this notice: "Your account requires further approval.... Start the approval process".

Why would this be showing after years of working just fine?


ozmo ozmo, 1 year ago

No there is another notice on another account.

"Before you can send a campaign to this list, you'll need approval..."

ARRRGGGHHH!!!   What the flip is going on??

Cup of tea for the big fella?
ozmo ozmo, 1 year ago

The lists are only small. one is 2,118 and the other is 79.

Cup of tea for the big fella?
Stephen, 1 year ago

Hi Rob,

Many thanks for getting in touch and apologies for any delays here.

I've just asked our Compliance team to contact you asap regarding this, so my colleague, John, will email you shortly :)

Thanks for your patience in the meantime here, and look out for an email within the next few minutes.

ozmo ozmo, 1 year ago

Hi Stephen,

Thanks for the reply. However, I have received no email John.

Please advise asap.

Thanks again,

Cup of tea for the big fella?
roshodgekiss roshodgekiss, 1 year ago

Hi there Rob, it looks like Sarah on our team has been in touch. Let us know if we can be of further assistance :)

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