I have an URGENT matter needing attention.
One of my client accounts which has been up and running for years has suddenly received this notice: "Your account requires further approval.... Start the approval process".
Why would this be showing after years of working just fine?
No there is another notice on another account.
"Before you can send a campaign to this list, you'll need approval..."
ARRRGGGHHH!!! What the flip is going on??
The lists are only small. one is 2,118 and the other is 79.
Many thanks for getting in touch and apologies for any delays here.
I've just asked our Compliance team to contact you asap regarding this, so my colleague, John, will email you shortly :)
Thanks for your patience in the meantime here, and look out for an email within the next few minutes.
Thanks for the reply. However, I have received no email John.
Please advise asap.
Hi there Rob, it looks like Sarah on our team has been in touch. Let us know if we can be of further assistance :)