I am having issues with the bottom of our html emailer being cut off when displayed in outlook 2013 on certain laptops. We cant find any consistency with the error display apart from it happening on laptops rather than desktops/mobiles.
Is anyone able to help?
Hi fwillissocrates, without seeing the live campaign, I have a pretty good hunch that this gap is being caused by the classic Outlook 2007-2013 'page break' issue. Our friends at Email on Acid have an excellent blog post which describes this issue in detail and suggests multiple workarounds, so I'd first recommend giving it a read.
If symptoms persist after applying these fixes, please contact our team with campaign details and we'll do our best to help out, as well.
Sorry there isn't a silver bullet to be seen here, but we hope EoA's workarounds do the trick! Either way, let us know how you go.