When you can't create/edit TXT records

Our host does not support TXT records. (Waits for laughter to die down.) Yes, I know.

Is there an alternate way of setting up domainkey and SPF verification, like a custom MX and/or CNAME record?

If not, can I send CM campaigns from a subdomain, like campaign@subdomain.example.com?

Mathew Mathew, 8 years ago

Unfortunately no, if your host does not support them, your options are either to send without authentication, or move your DNS hosting to a service which does support them, like DNSMadeEasy.

There is not an alternate way to set these things up, there is specifications which require the TXT records.


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Stormy Stormy, 8 years ago

Hi Quena,

Is it a case of the host refusing to add TXT records, or that the DNS system they provide to you doesn't? As if it's the latter, try contacting them - you may find they'll be perfectly happy to insert the records manually themselves.


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quena, 8 years ago

Thanks to you both.

@Stormy, no, the host I inherited can't  do it manually. Needless to say, we will not be there much longer.

@Matthew, what about my subdomain idea, which can be hosted (and whose DNS can therefore be manipulated) elsewhere? E.g., list.example.com.

Also, does CM provide a hosted solution for subdomains?

Mathew Mathew, 8 years ago

No, I'm afraid we don't provide that kind of solution, it's really just the options I gave above.


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