After editing content, no changes are saved

After I make changes to a template and then click the "Preview" button, all changes are lost.
When I return to the editor, I see my changes are still there, but when I leave the page all changes are lost.

At this time I'm unable to create a campaign due to the editor not saving the changes I make to a template.

I am on a dedicated, high-speed internet connection, so the intermittent internet issue I found elsewhere in the forums is not the issue.

davidaf davidaf, 2 years ago

Hey there,

Sorry to hear that is happening! If you contact us at support with the specific campaign draft that you see this happening with we can take a look to see what's going on with it.


The Campaign Monitor Blog – HTML email smarts to go with your good looks

See why 200,000 companies worldwide love Campaign Monitor.

From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.

Get started for free