Subscriber List - not picking up all emails

Hi, Help! My .csv file has 2800+ names/emails. Every time I import the list only imports 1763 names/emails. I see nothing wrong with the format of the names/emails. What is wrong? Can someone at Camp. Monitor manually import if this can't be resolved?

Thanks!

Diana Diana, 8 years ago

Hi xcapier, are you getting any notes when you import the file? Anything about duplicates or the addresses being suppressed?


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D. Potter
Campaign Monitor
xcapier, 8 years ago

No, I scrubbed the list of 3000 from duplicates, bad addresses and got 2800. I don't see anything in my upload regarding them being suppressed.

I can email the list to someone if you would like to see the csv file i'm using.

I've tried converting .xls to .csv and a .txt to .csv and I get the same result.

Diana Diana, 8 years ago

Hi,

Feel free to send an email in to support http://www.campaignmonitor.com/support/. We can take a look at the file you're importing.


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D. Potter
Campaign Monitor

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