Hi, Help! My .csv file has 2800+ names/emails. Every time I import the list only imports 1763 names/emails. I see nothing wrong with the format of the names/emails. What is wrong? Can someone at Camp. Monitor manually import if this can't be resolved?
Hi xcapier, are you getting any notes when you import the file? Anything about duplicates or the addresses being suppressed?
No, I scrubbed the list of 3000 from duplicates, bad addresses and got 2800. I don't see anything in my upload regarding them being suppressed.
I can email the list to someone if you would like to see the csv file i'm using.
I've tried converting .xls to .csv and a .txt to .csv and I get the same result.
Feel free to send an email in to support http://www.campaignmonitor.com/support/. We can take a look at the file you're importing.