the big blue area of the pie chart (unopened)...

what is the cause of this? did they get in a spam filter? or simply deleted?

Diana Diana, 8 years ago

Hi,

It's really not possible to say for sure. Some might have been filtered, some might have been deleted. Some might have been read as plain text and some might have been opened as HTML, but not had images loaded or clicked on any links so they weren't trackable http://www.campaignmonitor.com/help/topic.aspx?t=89.


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D. Potter
Campaign Monitor
camthomas, 8 years ago

thanks!

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