Subscriber welcome message: HTML, plain text, or both?

If I choose to welcome new subscribers with an HTML email, will they get a two-part MIME message with the option to view it in plain text?

if so, will I be able to see opens and other HTML-trackable info, as I do with campaigns? Using a plain text welcome message, I think I can only see bounces.

Also, if it's a two-part, can I tweak the plain text (as I can with campaigns?

Thanks in advance!

    -- Quena

Dave Dave, 9 years ago

Hi Quena,

Yes, you can definitely add your own text alternative when using our HTML welcome emails, you can tweak the text version just like sending a regular campaign. having said that, we don't track opens, clicks etc for these kinds of messages.

quena, 9 years ago

Thanks! It sure would be nice to be able to track opens and clicks, maybe in a default "Welcome" campaign for any list.

feature request

200,000 companies around the world can't be wrong.

From Australia to Zimbabwe, and everywhere in between, companies count on 
Campaign Monitor for email campaigns that drive real business results.

Get started for free