Images not showing

I just posted a new campaign and spotted 2 problems:
1. images uploaded in zip file are not showing
2. accented characters are not showing

Can anyone help me with this?

Thanks

Rudy

Dave Dave, 8 years ago

Hi Rudy,

This problem is usually caused by your zip not matching the folder structure for your HTML file.

For example, if all your supporting images are in a folder called "images", you'll need to make sure you actually zip the images folder, and not the actual images themselves. This way, when we extract your zip file, we retain your "images" folder on our server and all your image references match up.

In regards to accented characters, make sure you're using UTF-8 encoding in your emails. Here's an overview of how to ensure your non-English characters look great:

http://www.campaignmonitor.com/help/topic.aspx?t=85

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