Wrong info at Facebook when resending campaign

Hi, I resent a campaign, but changed most info in it, So I didnt have to do too much work.

But when I "like this campaign", the text coming up on Facebook is from the first post in the old email.
The header is correct from new campaign, but rest of the text showing on Facebook is wrong.

Any suggestions on how this can be fixed?
I tried logging in and out, did not help.. =)

https://tolaas.createsend.com/reports/viewCampaign.aspx?ID=E93AB4A54DB1C13B

Thanks,
-Kenneth

roshodgekiss roshodgekiss, 4 years ago

Hi tolaas, welcome to the forums! I just 'liked' this campaign you posted here and saw the following:

https://img.skitch.com/20120405-m11igdksr9spkkch8nhf9eb8nk.png

This seems correct to me, so it's likely that Facebook may have temporarily cached your old content. If you come across this issue again, you may want to run your share/webversion link through Facebook's debugger, to see what og:title and og: description are being pulled from the campaign.

Note that while there isn't a way to manually refresh Facebook's cache, you can manually set the title and description for when someone likes your campaign. Hope this helps!


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Phil Phil, 4 years ago

Hi tolaas, just a quick follow up on that.

Plugging the campaign's share URL into Facebook's link debugger (link already provided by Ros) will under most conditions force facebook to revisit your campaign and recache the content.

If you're not sure which is the campaign share URL (it's the one linked to when you tweet or like the campaign on facebook), and haven't yet sent the campaign, we automatically call the facebook debugger when you change the subject of your campaign. So you could change the subject, then change it back again, and you should see the updated text on facebook.

Phil

tolaas, 4 years ago

OK, thanks a lot for your help. I'll try the debugger next time, or set the title and description manually.
I did change the title, so that was correct, but description was not updated with it, at least on my Facebook. But hopefully others see it correct like Rosanne.

Thanks again,
-Kenneth

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