We are undergoing scheduled maintenance on Sunday, 27th February at 04:00 AM UTC (see your timezone here) which will last approximately 1 hour.
Customers may experience interruptions when logged into their account during maintenance. Emails scheduled will continue to send during the maintenance window. We encourage you to pass this information along to any additional users on your account who may not see this message.
To be notified of future status and maintenance updates, please subscribe.
If you have additional questions, please contact our support team. Thank you for being a Campaign Monitor customer!
We are performing scheduled maintenance on our platform to bring more speed and scalability to Campaign Monitor.
Of course! You’ll be able to access our Help Center and if you have any questions you can reach out to the team as well.
If you have pre-scheduled any campaigns to send during the maintenance window, we advise re-scheduling them to a different time. If not, the campaigns will send as soon as the maintenance window is over.
Any emails that are triggered by automated workflows will be paused during the maintenance window and then sent out immediately after when the application is back online.
Transactional emails sent via the API will be unavailable and emails using the SMTP gateway be delayed until the application is back online.
Tracking data will be queued in an offline system and be processed as soon as the application is back online.
Any processes or updates that occur from an integration that uses the Campaign Monitor API will be paused until the end of the maintenance window.
During the maintenance window, signup forms, landing pages, and subscribe buttons will be unavailable but back up as soon as the window is over.
If you’re using a custom domain, links in your sent campaigns won’t work for subscribers during the maintenance window. When the window is over, they’ll resume working. If you’re not using a custom domain, most links will work normally, however a small number may be affected during the maintenance window.