How 3 Major Brands Use Campaign Monitor
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How 3 Major Brands Use Campaign Monitor

JARED EVERS - SEP 18, 2018

Campaign Monitor customers are taking major strides in their marketing. And a lot of it’s due to the use of email. From welcome campaigns to automated journeys and robust content newsletters, brands large and small are growing their lists, engaging their audiences, and driving more revenue with email.

This post takes a look at a few of these customers, examining what they’re doing with email to make such a big splash. Feel free to jump onto their websites and subscribe to their list so you can see the magic happen for yourself. But until then, enjoy the synopsis.

Resy uses email to drive reservation authority

If you’ve eaten out somewhere other than a fast food restaurant in the last year, you’ve probably seen a Resy logo somewhere in your travels. Resy is an extremely fast-growing tech company that works with restaurants to provide online reservations for your favorite spots.

But that’s not all they do.

First, let’s take a look at what happens when you use Resy to book a reservation.

Above is a transactional email from Resy that confirms a created reservation. Transactional emails are perfect for this scenario: they get triggered by an extremely specific action (e.g. a reservation) and send automatically with details generated from that action.

This email works perfectly to not only confirm that a reservation was received but to also provide next steps, connecting concepts like important details and information to the character of a reservation company.

Now that you’ve had the chance to opt-in to their marketing emails, you may receive an email like this:

This email serves as an incredible newsletter. Yes—a newsletter. Many of you may be firmly pegging this email as a sales-focused message, but this has all the signs of being a very versatile newsletter.

The first reason this email acts more like a newsletter is due to its detail-centric layout. Focus is placed on the description of the restaurant, giving you ample information to decide whether or not to give it a shot.

Second, there are restaurants on this list that aren’t reservable via Resy. The reason behind this supposed waste-of-space? This tactic impresses thought leadership into the reader’s mind. Now that the reader knows Resy isn’t solely honed in on booking reservations, they may receive Resy’s recommendations with more authority and lack of bias. This will in turn remind the reader to use Resy in the future to find new restaurants, as Resy has identified themselves as the authority on this subject.

Rolling Stone Australia creates readership and revenue with email

Touting a major readership, Rolling Stone continues to drive traffic to their articles and posts using email. And there are a few tactics they employ to make sure their content is solid, and their revenue opportunities are maximized.

Sending a weekly newsletter, Rolling Stone uses strong imagery, a simple layout, and attractive headlines to draw people deeper into each article.

This layout is simple enough to make it easily digestible, while still holding lots of information. The accessibility of the email’s template also makes it easy to insert sponsorships and ads.

Fitting with the bulk of their content, Rolling Stone inserts ads for musical events, new releases, and other pop-culture materials that still provide an engaging experience for their readers. Because these ads are on-topic, the content still holds its ideal of curation and creates a seamless experience between partner and original content.

SXSW uses segmentation to inspire event registrations

Each year, thousands of musicians, filmmakers, and creatives of all backgrounds descend on Austin, Texas, to celebrate and share creativity. Naturally, SXSW is expected to send incredibly engaging emails to captivate such an artistic community. And they nail lit.

Here’s a registration invitation they sent out to their entire list. With tracks for both music and film, there are plenty of opportunities for segmentation here.

Speaking of segmentation, SXSW sends personalized content to their registrants of the film festival in this email. By sending personalized content, they:

  1. show their knowledge of their audience
  2. help their customers have a better experience
  3. drive more sales for add-on packages

SXSW sent this email to give very clear opportunities for ticket purchasing. It’s focused on content, linking to new films and musical acts that will be showcased at the festival. But by organizing the content very clearly with different photos and color blocks, they make their calls to action very clear, so you know exactly where to go to take the next step.

Wrap up

These companies are driving tons of engagement and new levels of revenue with the power of email. If you’ve looked through these examples, you’ll see that none of these emails are outrageously complicated. By keeping email design straightforward and uncluttered, it’s easier to guide your subscriber toward the action you want them to take.

Take some of these design and messaging ideas for yourself and grow your brand today!

 

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