How Color Choices in Your Email Impact Engagement and Conversions
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How Color Choices in Your Email Impact Engagement and Conversions

CAMPAIGN MONITOR - MAR 24, 2020

There are—quite literally—millions of colors that the human eye can perceive. That means there are innumerable color palettes people can use to communicate their feelings or desires.

Color psychology can be an effective strategy for email marketing, but with all of the possible color options and the multitude of human emotions, it can be challenging to figure out where to start.

You might be wondering how color choices in your email impact engagement and conversions. Colors can influence behavior, so it’s worth understanding how that works.

Before you craft your next email campaign, review this guide to making the right color choices in your marketing efforts.

How is color associated with feelings and decision-making?

Color psychology is a fascinating study that looks at how color influences the way people feel and act. Colors often appear differently from person to person, but each color is associated with a different set of emotions or perceptions.

In the United States, colors can be a powerful tool for driving behavior. Common color psychology associations include:

This is an important consideration for email design—it’s also something to consider for your logo, other marketing copy, products, and website.

How color choices in your email impact engagement and conversions

Beyond basic color psychology, color and email design are critical to driving engagement and conversions. They have the potential to sway customer emotions and encourage them to purchase your products or services.

Color can measurably influence your conversion rates through:

With such a significant impact on buyer decisions, color psychology plays a crucial role in influencing your customers. It permeates every aspect of your business’s marketing efforts.

Examples of how color choices in your email impact engagement and conversions

Between the significance of color choices and the impact of color on emotions, you’re probably wondering how to approach email design. Review these examples of how color choices in your email impact engagement and conversions.

1. Casper: building trust and security in blue

Blue, which is a cool color that creates a sense of security, is one of the most common colors used by big brands and email marketers. However, it can also lead to feelings of sadness, so you need to be careful about how you use it. Check out this example from Casper, a mattress company whose brand uses the color blue—a nod to nighttime—in all of their email campaigns and marketing copy:

Source: Really Good Emails

Takeaway: blue, which is the color of choice for big names like Ford, Samsung, Chase Bank, and Facebook, is a popular choice for brands with a global customer base. Use it in emails when you want to build trust in your organization.

2. REI: summiting mountains in earthy tones

Not every brand is so easily recognizable by color, but they might use it wisely in their email campaigns. REI is a popular outdoor gear company that sends out marketing campaigns highlighting new products, upcoming events, and outdoor news. Since they use a lot of images that feature majestic landscapes and gear in bold colors, they stick with a neutral background and palette to keep the email clean.

Source: Really Good Emails

Takeaway: while neutral colors like brown aren’t exactly exciting and don’t call up any strong feelings, they are appropriate when you’re incorporating graphics that might clash with vibrant hues. Use your email content as a guide to choose the best palette.

3. Taco Bell: big brand recognition in purple

Though purple is one of the least-liked colors by men, that doesn’t mean it’s off-limits when you want to appeal to a wide audience. If you’re one of the few in your industry using a specific color, as is the case with Taco Bell and the fast food industry, it can help bolster your brand recognition. Take this example from what’s arguably one of the most popular fast-food chains in the United States:

Source: Really Good Emails

Takeaway: while things like biology, gender, and our attachment to objects of a certain color can impact our feelings, culture, experience, and context can all influence how you perceive color. It’s okay to break the mold and get creative with your color palettes when it makes sense.

4. Barnes & Noble: easy relaxation in green

To some people, green can inspire images and feelings associated with the outdoors, but, to others, the color is relaxing. Capitalizing on the relaxation element, Barnes & Noble uses its signature green color in all of their email and marketing copy. Since many people feel that reading is relaxing, the use of green is particularly compelling in this email example:

Source: Really Good Emails

Takeaway: the correct application of color will vary from business to business, industry to industry, audience to audience. Find ways to match your color palette with your brand’s purpose, as Barnes & Noble did by using green to inspire relaxation among readers.

Best practices for using color in your email marketing campaigns

If you’re new to using color psychology, you might be unsure of where you should start. Color can be intimidating to some people, and, if used incorrectly, it can be jarring and unappealing to your audience.

Before you create your next email campaign, review these best practices for using color in your marketing emails:

These color psychology best practices will help guide you through the process of creating your next email campaign.

Wrap up

Using color to influence your customers’ behaviors can be challenging. There are thousands of shades, hues, and tones, and there are dozens of factors that impact how your audience perceives color. Fortunately, you can use these key takeaways to enhance your color psychology strategy:

Even if you prefer to send simple, black-and-white emails, you can add pops of color to help boost site traffic and improve your conversion rates.

Want a tool that can help you measure the results of your email campaigns? Campaign Monitor has powerful tools you can use to A/B test your email color choices.

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