If you’ve looked into providing live chat support for your business, you’ve likely come across LiveChat, a service that allows you to embed a chat window on your site or Facebook page, so you can communicate with your customers from wherever you are. Featuring tools for monitoring chat sessions and visitor satisfaction, providing canned responses and team management, LiveChat is a professional and measurable way to extend snappy service via your site.
Using LiveChat’s integration with Campaign Monitor, you can now add an email opt-in checkbox to pre-chat surveys – when a customer is prompted for their details when initiating a chat, they’ll also have the option of signing up to your newsletter. This is also ideal for following-up on your chat sessions, as you can also use our automated workflows to send customers a feedback survey, or a special offer as thanks for getting in touch.
From Australia to Zimbabwe, and everywhere in between, companies count on Campaign Monitor for email campaigns that boost the bottom line.Get started for free