App Store

LiveChat

Developed by LiveChat

Extend snappy customer support via your site and grow your subscriber lists with this fully-featured live chat service.


Description

If you’ve looked into providing live chat support for your business, you’ve likely come across LiveChat, a service that allows you to embed a chat window on your site or Facebook page, so you can communicate with your customers from wherever you are. Featuring tools for monitoring chat sessions and visitor satisfaction, providing canned responses and team management, LiveChat is a professional and measurable way to extend snappy service via your site.

Using LiveChat’s integration with Campaign Monitor, you can now add an email opt-in checkbox to pre-chat surveys – when a customer is prompted for their details when initiating a chat, they’ll also have the option of signing up to your newsletter. This is also ideal for following-up on your chat sessions, as you can also use our automated workflows to send customers a feedback survey, or a special offer as thanks for getting in touch.

LiveChat’s Campaign Monitor integration is available for all customers on their trial and paid plans. To find out more and to try LiveChat for yourself, visit their site.

Installation / Documentation

All that’s required is a little bit of setup – simply have your Campaign Monitor account’s API key and List ID handy, then run through LiveChat’s simple install process. Once done, customers who opt-in should be automatically added to your subscriber list of choice.

If you’re using the multi-client edition of Campaign Monitor, you can find your API key with these instructions.

If you’re using the direct edition (no clients) of Campaign Monitor, you can find your API key with these instructions.

Get It Now
Price: Starts at $16/user/month
Developer: LiveChat
Developer Website: livechatinc.com
Contact: Contact LiveChat

Recommended apps

Digioh Developed by Digioh Securely deliver files via email, build your subscriber lists and encourage social sharing with this easy-to-use hosting service.
123FormBuilder Developed by 123FormBuilder Build forms that integrate with your Campaign Monitor emails in the style of polls, event registration, quizzes, and more
Contegro Developed by Contegro Manage new subscribers via Contegro's web-based member registration, form management, survey and e-commerce modules.

Get started with Campaign Monitor today.

With our powerful yet easy-to-use tools, it's never been easier to make an impact with email marketing.

Try it for free