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Add the Campaign Monitor app

If you or your clients administer company Facebook pages, today’s a happy day. We’re pleased to finally reveal our new Facebook app for Campaign Monitor subscribe forms, in white-label and Campaign Monitor-branded flavors. Both make it possible to add a subscribe form for an existing Campaign Monitor list to a Facebook page. If you administer multiple pages, you can add one subscribe form per page.

The subscribe form apps support custom fields and can be managed using designer and client login credentials alike. While they’re fairly simple, we’ve made it possible to change the introductory text, subscribe confirmation message and tab name on your page’s sidebar.

Setting up either the Campaign Monitor or white-label app for your Facebook page takes less than 2 minutes. All you need is your Campaign Monitor account login details and a subscriber list. You can see it in action on our Campaign Monitor Facebook page.

Yes, there’s a white-label version, too!

As we figured that a lot of our designer friends would be keen to offer this subscribe form app to their clients, we’ve created a fully white-label version. It works just like its’ branded counterpart, but with no mention of Campaign Monitor. High five!

Add the white-label app

Issues with adding the app in IE8: Due to a weirdo browser issue, some customers haven’t been able to add the app to their Facebook pages when using the Internet Explorer 8 browser. Please try using another browser for now and hopefully we’ll have this sorted soon. Once either app is added, it’s totally fine to use in IE8.

Making changes to the app

As mentioned earlier, it’s possible to change the introductory text and subscribe confirmation message. In addition, you can change the client/list the form is linked to in an account. To do so after you’ve initially setup the app, go to your Facebook page, then click the ‘Edit page’ button. On the next page, click ‘Apps’ in the sidebar, then under ‘Campaign Monitor Subscribe Form’ (or ‘Subscribe Form’), click ‘Go to application’. You can then go through the setup process again.

Adding/Editing the Facebook subscribe app

To change the default ‘Subscribe to Newsletter’ tab name on your page’s sidebar, go through the steps above, but instead of clicking ‘Go to application’, click ‘Edit settings’. In the ‘Custom tab name’ field, add a new name.

Account SettingsTo remove the app, go to your Facebook page, then click the ‘Edit page’ button. On the next page, click ‘Apps’ in the sidebar, then click the ‘X’ alongside ‘Campaign Monitor Subscribe Form’ (or ‘Subscribe Form’). Then, go to Account Settings in your Facebook account (pictured), click ‘Apps’ in the sidebar and click the ‘X’ next to the app again. All Campaign Monitor account data stored in the app and forms will be deleted and most certainly won’t be stored by Facebook. If you re-add the app, you will be asked to login and create your forms from scratch.

At present, only the page admin who added the app can make changes to a subscribe form (apart from deleting it). If you would like another admin to take control, then you will have to remove the app and all forms first, as per above. Same goes for using the app with another Campaign Monitor account.

A huge thanks to everyone who requested this app, added their suggestions and egged us on during its development – we’d love to hear your feedback and ideas for future updates! Also, extraordinary thanks to James Dennes for bringing it across the line while skateboarding in Cambodia (no kidding), plus Matt Farag and Buzz Usborne for putting Facebook to shame the sweet design. All of us hope you’ll enjoy using the Facebook app as much as we have on our Facebook page!

This blog provides general information and discussion about email marketing and related subjects. The content provided in this blog ("Content”), should not be construed as and is not intended to constitute financial, legal or tax advice. You should seek the advice of professionals prior to acting upon any information contained in the Content. All Content is provided strictly “as is” and we make no warranty or representation of any kind regarding the Content.
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