Basic

All our core features for one low price.

$9/month
  • 2,500 emails across campaigns and automated emails
  • Customer support via email
  • All core email marketing features Use our drag-and-drop email builder and professionally-designed templates to launch completely branded email campaigns.
  • Insights analytics suite Get an overall view of your email marketing with out-of-the-box reports for key KPIs, subscriber growth, and engagement.
  • Basic marketing automation Create automated journeys to welcome new subscribers and keep them engaged over time.

Unlimited

Great for frequent email campaigns.

$29/month
  • Unlimited emails across campaigns and automated emails
  • Priority customer support via email
  • All core email marketing features
  • Insights analytics suite
  • Advanced marketing automation
  • Unlimited inbox previews Preview your emails in over 20 different inboxes before you send to ensure every email looks great.
  • Time zone sending Maximize email performance by setting a specific time for delivery, and your message will be delivered at that time across every time zone.
  • Unlimited spam testing Run your campaigns through the most popular spam filters at the desktop, server, and firewall level.
  • Countdown timer A live-updating timer that makes it easy to drive urgency for limited-time offers.

Premier

Optimize your strategy for the best results.

$149/month
  • Unlimited emails across campaigns and automated emails
  • Premier phone and email support
  • All core email marketing features
  • Insights analytics suite
  • Advanced marketing automation
  • Unlimited inbox previews
  • Time zone sending
  • Unlimited spam testing
  • Countdown timer
  • Pre-built engagement segments Use these 6 common segments to quickly and easily identify and calculate your subscribers' engagement.
  • Send-time optimization Let Campaign Monitor determine the best time to deliver your email based on how each of your individual subscribers have historically interacted with your campaigns.
  • Advanced link tracking Track how your email campaign performs in third party platforms like Omniture, WebTrends, and CoreMetrics.
  • Email builder section locking Ensure your campaigns are always on brand by assigning content editing permissions to your email templates.

Only sending emails occasionally? You can also pay per campaign.

Starter

Drive conversions and repeat purchases with ecommerce marketing automation.

$9/month
  • Send 5,000 emails to 500 people
  • All core email marketing features
  • Ecommerce Integrations Native integrations to Shopify, Woo Commerce, & Big Commerce
  • Cart abandonment emails
  • Receipts
  • Lifecycle automations
  • Segmentation
  • Coupons
  • Product Recommendations
  • Revenue and conversion analytics

Growth

Build a trustworthy brand by adding social proof and product reviews.

$29/month
  • Send Unlimited Emails
  • All core email marketing features
  • Ecommerce Integrations
  • Cart abandonment emails
  • Receipts
  • Lifecycle automations
  • Segmentation
  • Coupons
  • Product Recommendations
  • Revenue and conversion analytics
  • Visual product reviews
  • Customer feedback surveys
  • Social proof widgets

Professional

Enhance your ecommerce marketing with expert support and strategic advice.

$49/month
  • Send Unlimited Emails
  • All core email marketing features
  • Ecommerce Integrations
  • Cart abandonment emails
  • Receipts
  • Lifecycle automations
  • Segmentation
  • Coupons
  • Product Recommendations
  • Revenue and conversion analytics
  • Visual product reviews
  • Customer feedback surveys
  • Social proof widgets
  • Phone Support Phone support with weekday call backs at your convenience.
  • Priority Email Support Priority email support will move cases to the top of the support queue.
  • Dedicated Account Manager Dedicated Account Manager available for customers spending at least $2,000 per month.
  • Onboarding consultation Onboarding consultation includes an initial consultation call, setup of an abandoned cart, receipt, review request campaigns, import existing reviews & subscribers, implement review widget.

Pay per campaign

Great if you only plan to send emails occasionally. With no monthly subscription you only pay when you send.

$5

/campaign

+
1¢

/recipient

Get started for free

Frequently Asked Questions

Am I charged per email?

No - Our pricing tiers are based on the number of active contacts that you have in your CM Commerce account.

On the Starter plan, there is a limit with regards to the number of emails you can send in any billing cycle. If you would prefer unlimited email sending, then the Growth or Professional plans are a better option for you.

What happens if I exceed my plan limits?

If your number of active contacts exceeds the upper limit of your current tier, we’ll bump you to the next tier and prorate the cost for the remaining days in that billing cycle. We'll never prevent your emails from being sent out, even if you're currently exceeding your plan limits.

If you’re on the Starter plan and you are exceeding email sending limits, we’ll email you to upgrade you to a plan that better meets your needs.

How do you calculate the number of active contacts?

We calculate this based on the total number of unique email addresses that are subscribed to any of your current lists or email types (i.e. workflows or abandoned cart emails). When a subscriber is unsubscribed, the number of active contacts will be reduced.

What happens after my trial expires?

Once your free trial runs out, you will automatically get charged according to your tier, unless you cancel manually

What happens when I downgrade from my Growth or Professional to the Starter plan?

In this case, you’ll lose access to some features / tools in CM Commerce (primarily related to product reviews / social proof). We’ll keep your existing data stored, but will deactivate any workflow or campaign, as well as on-site widgets, that is currently using product reviews or social proof.

Cancellation policy

A payment for the monthly service is only refundable if the account is cancelled within 48 hours of the payment.

A payment for the annual service is only refundable if the account is cancelled within 30 days of payment.

Please note that the user is responsible for cancelling their account by contacting our support team, and that lack of use of CM Commerce does not cause an automatic cancellation, nor does it constitute a refund.

Frequently Asked Questions

What if I go over my plan’s limits?

If you send above your limits or your subscriber list grows, we’ll notify you and you'll have an option to upgrade or pay for the additional emails.

Can I change my plan?

Absolutely. You can switch between our monthly basic, monthly unlimited, or pay-as-you-go plans at any point without penalty.

Is there an annual plan?

While most of our customers sign up for monthly plans, we do offer an annual plan. For more details feel free to contact our sales team.

Do you offer a free trial?

It’s free to set up an account and create a campaign. But to send to more than 5 subscribers, you’ll need to choose a plan.

What is basic vs. priority support?

With priority support, your support requests go to the top of the queue for our team of Campaign Monitor experts to help you.

Can I integrate with 3rd party apps?

We have 250+ pre-built integrations you can use to connect Campaign Monitor to your 3rd party apps like Salesforce, Magento and Wordpress.

What payment types are accepted?

We accept most credit cards and, for high-volume senders and larger organizations, we can support invoicing as well.

What currencies are accepted?

The prices above are in USD. However, we can work with you to support additional currencies such as CAD, EUR, GBP, AUD, and NZD.

Is there a discount for nonprofits?

Yes there is! If your company is a nonprofit, we offer a 15% discount. Please contact our sales team to find out more.

Contact us