Campaign Monitor vs. Mailchimp
Campaign Monitor is the platform built to actually deliver.

Backed by 20+ years of expertise, a 99% delivery rate*, and real human support there to help when you need it**—see why customers switch from Mailchimp.

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Campaign Monitor vs Mailchimp comparison overview

Our customers love us.

Our customers rate us favorably for our easy-to-use platform. Get set up and start sending in minutes and watch your engagement grow.

Built on decades of expertise.

Our platform is built on 20+ years of email marketing expertise. Each feature has been thoughtfully designed to deliver the highest impact with each send.

Deliver where it matters.

Our Deliverability experts help ensure our industry-leading deliverability—plus, opt-in to professional deliverability services for extra guidance when you need it.

Join thousands of businesses around the world who trust Campaign Monitor.
Where we're betterHow we're better
Deliverability and Performance While both platforms maintain excellent delivery rates and reliable performance with tools to optimize inbox placement, only Campaign Monitor offers Deliverability Services available to support your deliverability needs with 1:1 guidance.
Design and User Experience Campaign Monitor appeals more to users who prioritize ease of use—no technical skills required.
Pricing and Scalability Campaign Monitor’s free trial offers a more comprehensive experience, giving users access to unlimited seats and lists, 500 contacts, and 500 monthly sends. Plus, get access to unlimited templates, automations, and full reporting to give you a comprehensive view of what Campaign Monitor has to offer—free of charge.
Support and Resources Campaign Monitor provides 24/5 global support from a real human to free trial and paid monthly and annual plans via email, with priority access starting at the mid-tier plan, while Mailchimp offers support on paid plans only, with priority support available on the premium plan exclusively.
Automation and Journeys Get more from your free trial with Campaign Monitor—try any pre-built automated journey to help you get set up quickly (welcome series, events, anniversaries, abandoned cart). Mailchimp gives no access to automations during free trial.
User Sentiment Campaign Monitor and Mailchimp are both rated 4.5/5 stars on Capterra (as of 05/11/2026)
Segmentation and Personalization Both platforms offer powerful personalization with custom fields, dynamic content, and preference centers. They also both offer AI-powered segmentation and targeting.
AI–Powered Features Campaign Monitor offers AI features that have been thoughtfully designed to enhance the user experience without being overwhelming.
Integration Ecosystem Campaign Monitor offers integrations with popular platforms like Shopify, Salesforce, and many more.

Note: The features, pricing, and details mentioned for each product are as of May 2026—details subject to change.

See what our customers say about switching from Mailchimp to Campaign Monitor

★★★★★

Campaign Monitor instead of Mailchimp...

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Verified User
Staffing and Recruiting
★★★★★

Campaign Monitor offers some of THE BEST looking email templates

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Valerie H.
Digital Sales and Marketing Manager, Consumer Goods
★★★★★

Campaign Monitor - easy to use and less hassle than Mailchimp

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Madalyn M.
Marketing Specialist

Find out why small businesses prefer Campaign Monitor over Mailchimp.

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