The point of any marketing message is to get a response, and to get a response you need the coveted trifecta of email marketing:
We’ve talked about what makes a great subject line and what kinds of offers add value, so now let’s discuss calls to action or CTAs. Ready to make them work for you? Read on to learn how you can get more action from your calls to action.
A call to action (CTA) is a button or link prompting readers to click.
Think back on the emails you receive from the brands you support. How do they entice you to read further? Perhaps with captivating images and compelling copy – but they also almost certainly have a killer call-to-action button or link that shows you exactly where to click for more information, or to take action.
CTAs generally use bright colors and thoughtful placement, but the best ones use precise, actionable verbiage to attract attention. A few examples:
Buttons are eye catching and clean, making them a simple way to improve conversions. We recently did some testing and learned that using a button-based CTA increased our click-through rate by 28% over a link-based CTA.
Read on as we share 10 tips with you: 5 for writing your call to action text and 5 for designing your call to action buttons.
They’re called “calls to action”, so be sure to use striking, actionable text to draw readers in. Skip boring words (like submit, enter, and even click here) in favor of more compelling verbs (e.g., get, read, and try), and couple those with text relating to your specific offer. Here are some examples:
Your call to action button text should be large enough to read easily, but not large enough to be considered obnoxious.
Users often have a distaste – conscious or subconscious – for threateningly large lettering. So be sure your button text is big enough to draw attention, but don’t go overboard.
We’ve already mentioned including large, action-oriented text, so this one seems like a no-brainer. If you’ve got large, actionable text, you’ll need to keep the copy short. Two or three words is best but no more than five or six.
Unbounce shared a study showing that changing button text from the second person (“Start your free trial”) to the first person (“Start my free trial”) resulted in a 90% increase in clicks. Those results are dependent on products and personality, but numbers like those certainly warrant a test.
So go for it. Try changing your CTA button to the first person – Reserve my spot! Get my eBook!
Including a sense of urgency in your call to action buttons helps garner those high click-through rates. Even just adding the word “now” builds some urgency – “Don’t just do it: do it now”. Here are some examples of button text with extra urgency.
Button color matters. You want something that’s eye-catching without being too distracting. While green and orange buttons are said to perform best, your button colors will depend on your brand. Use a contrasting color to be sure your call to action stands out. Not sure what color to choose? Testing is your best bet.
Be sure to include a healthy bit of white space around your call to action buttons. The extra white space helps create a visual break and draws the reader’s attention right where you want it. It’s a clean, simple way to make that call to action button stand out. The extra white space works best for your mobile readers too, as it allows a clear area for fingers to click.
You’ll want to make sure to have a call to action button near the top of your email so users never miss it. It increases the scanability of your emails and calls attention to your main message or offer.
Vital information – like your CTA – should always be above the fold.
Sometimes you’ll have other links, images, and buttons that are not your main call to action. Be sure those extras are not distracting.
The entire goal of your email is to get someone to click on your #1 CTA button, so any other details need to take a backseat. Try using gray-scale buttons or matching colors for any secondary CTAs.
Your main call to action should be the biggest and brightest, and less is usually more when it comes to choices.
We read top to bottom and left to right, which creates logical places for CTA buttons: buttons placed towards the bottom or to the right of content tend to outperform other placements. This makes sense from a messaging standpoint too.
For example, you’d want to put a “register now” button in a spot where a user would find it after reading about your event – not before, as it would make no sense for users to register for something they know nothing about. Besides, you never want to make users backtrack to take action.
Your calls to action are what draws people in and makes them click, so it’s vital to get them right.
If you haven’t done much in the way of A/B testing, call to action buttons are a great place to start (even small changes can have dramatic effects). After all, there’s no ultimate button that works best all the time. So go for it: Test color copy, placement, and style.
Remember, if you can question it, you can test it!
Call to action buttons are the #1 driver of click-throughs on your emails, website, and other marketing materials.
Tools like Campaign Monitor make it easy to create great looking buttons that work across all devices, but the copy, design, and placement of these buttons are still up to you. Keep our tips in mind as you create and test buttons to rock your upcoming campaigns.