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Most gym owners see their email open rates drop below 15% But with strategic email marketing strategies, you can bridge the gap between packed morning HIIT sessions and half-empty rooms. After all, members are bombarded with fitness options every day, so it’s crucial to stand out.
In this guide, you’ll discover:
The foundation of successful email marketing for fitness centers lies in sending the right message at the right time. Let’s explore the essential email types that should be part of your fitness email marketing strategy.
Source: Pinterest (https://www.pinterest.com/pin/563018698122276/)
Welcome emails set the tone for your relationship with new members. They have an open rate of 91.43%, significantly higher than regular promotional emails.
Purpose and importance:
Key elements to include:
Timing | Content Focus | |
---|---|---|
Welcome #1 | Immediately after signup | Warm greeting, basic information |
Welcome #2 | 2-3 days later | Facility highlights, class options |
Welcome #3 | 5-7 days later | Member success stories + a welcome offer |
Source: ReallyGood Emails (https://files.reallygoodemails.com/emails/how-to-plan-your-peloton-routine.png)
Promoting your classes and events effectively can significantly boost attendance and engagement. These emails should create excitement and urgency.
How to structure:
Class Promotion Email Flow:
Timing | Content Focus | |
---|---|---|
Announcement | 1-2 weeks before | Class/event details, benefits |
Reminder | 2-3 days before | Last chance, limited spots |
Final call | 24 hours before | Urgency, FOMO messaging |
P.S. You can use Campaign Monitor’s countdown timer block to create visual urgency for limited-time offers or class spots, driving higher conversion rates for your promotions.
Re-engagement emails help bring back gym members who are at risk of dropping out.
Identifying at-risk members:
Re-engagement Email Flow:
Timing | Content Focus | |
---|---|---|
Check-in | After 20-30 days of inactivity | Friendly check-in, miss you message |
Value reminder | 3-5 days after check-in | Benefits they’re missing, new offerings |
Special offer | 7 days after the reminder | Exclusive discount or free personal training session |
Member referrals are among the most cost-effective ways to grow your fitness business. Satisfied members can become your best marketers when properly incentivized.
How to structure the email:
Referral Email Flow:
Timing | Content Focus | |
---|---|---|
Program introduction | Monthly or quarterly | Program details, benefits |
Reminder | 2 weeks after introduction | Success stories of existing clients, reinforcement |
Thank you | Immediately after a successful referral | Appreciation, reward details |
Source: ReallyGoodEmails (https://files.reallygoodemails.com/emails/gym-sauna-recover-repeat.png)
Providing valuable content positions your gym as an authority and keeps members engaged between visits.
Value of sharing expertise:
Educational Email Flow:
Timing | Content Focus | |
---|---|---|
Weekly tip | Same day each week | Quick, actionable fitness advice |
Monthly newsletter | First week of month | Longer-form content, success stories |
Seasonal guide | Before major seasons | Themed content (summer fitness, holiday health) |
Campaign Monitor’s drag-and-drop email builder makes it incredibly easy to create visually appealing educational content with embedded videos, images, and interactive elements to engage your target audience.
Source: ReallyGoodEmails (https://files.reallygoodemails.com/emails/get-50-off-dues-free-initiation-in-april.png)
Strategic promotions can drive immediate revenue and encourage upgrades or additional services. Timing these offers around seasonal peaks can maximize their effectiveness.
Seasonal promotions:
Membership upgrades:
Promotional Email Flow:
Timing | Content Focus | |
---|---|---|
Announcement | Start of promotion | Offer details, benefits |
Main promotion | 2-3 days after announcement | Full offer details, testimonials |
Last chance | 24-48 hours before end | Urgency, FOMO messaging |
P.S. Our dynamic content blocks let you show different content based on subscriber data within the same email—no cloning required.
Read Next:
Before implementing fitness email marketing campaigns, you need a robust list of subscribers. Here are ethical and effective strategies for growing your email list.
Lead magnets offer immediate value in exchange for contact information. Effective fitness lead magnets include:
You can use our custom form builder to create branded signup forms that match your gym’s aesthetic, increasing conversion rates and maintaining brand consistency.
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Segmentation is crucial for delivering targeted and relevant content to your subscribers. Segmented campaigns can lead to a 760% increase in revenue.
The first level of segmentation divides your audience into current members and prospects:
Member communications focus on:
Prospect communications focus on:
Different membership tiers have different needs and interests:
Activity-based segmentation allows for highly targeted communications:
Class preference segments:
Goal-based segmentation ensures content aligns with member aspirations:
Our advanced segmentation tools let you target specific member groups based on behavior and preferences, ensuring your emails always reach the right audience with the right message.
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The effectiveness of your email campaigns depends heavily on compelling subject lines and valuable content.
Examples of high-performing fitness email subject lines:
Testing is essential for optimizing your email performance:
Elements to test:
Our A/B testing tools let you test subject lines, content blocks, or CTAs to optimize results based on real user behavior. Plus, you can preview emails across devices and test for spam risks before launch.
Read Next:
Your emails need to look great and function well on all devices, especially mobile.
BTW, our responsive templates give you tons of mobile-optimized options for promotions, newsletters, and more. And, the auto-branded template feature pulls your brand’s logo, fonts, and colors just by entering your website URL – saving you design time while maintaining consistent branding.
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Tracking the right metrics helps you understand what’s working and what needs improvement.
Metric | Improvement Strategy |
---|---|
Email Open Rate | Use segmented email lists to target specific member groups with personalized subject lines (e.g., “Ready for your next yoga class?”). Test urgency and time-sensitive offers. |
Click-Through Rate (CTR) | Include clear, prominent calls-to-action (CTAs) with actionable language (e.g., “Book Your Spot Now!”). Make sure links are easily clickable on mobile. |
Conversion Rate | Offer exclusive, time-limited promotions within your emails, like discounts for new members or a free class with a sign-up. Create clear, easy paths to conversion. |
Unsubscribe Rate | Send value-driven content that is aligned with members’ interests. Regularly clean your list by removing inactive members |
Bounce Rate | Regularly update and clean your email list. Use double opt-in to ensure quality subscribers. |
Revenue per Email | Include upsell opportunities such as personal training packages or nutrition plans. Send promotional emails for high-ticket items like yearly memberships or exclusive deals. |
Member Retention Rate | Send personalized anniversary emails or loyalty rewards to encourage long-term commitment and engagement. Offer incentives for attending classes. |
Our analytics dashboard shows real-time performance data alongside comprehensive engagement metrics. Track everything from bounce rates to customer journey analytics and unsubscribes in one centralized view.
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Marketing automation is a game-changer for busy fitness business owners, allowing personalized communication without constant manual work.
Trigger: New member signup or email subscription Sequence:
Trigger: Member’s birthday or membership anniversary Sequence:
Trigger: Member inactivity (no visits for 14-30 days) Sequence:
Trigger: Class registration Sequence:
Our visual journey builder enables you to create automated email workflows that are triggered based on customer actions. Member missed their scheduled class? Send a friendly reminder. A subscriber didn’t open your welcome email? A follow-up is automatically sent.
Read Next: How to Grow Your Business with Email Marketing Automation
Follow these best practices to maximize the effectiveness of your email marketing efforts.
Research shows these times tend to work best for fitness audiences:
However, your specific audience may differ—test different times and analyze your results.
Finding the right balance is crucial:
Stay legally compliant and respect member privacy:
Our send time optimization uses machine learning to deliver emails when each member is most likely to engage, while our inbox and spam testing tools ensure your messages land directly in recipients’ inboxes
Planning your email marketing calendar in advance ensures consistent communication and allows you to leverage seasonal opportunities.
Quarter | Campaign Ideas |
---|---|
Q1 (January-March) | – New Year’s resolution campaigns – “New Year, New You” transformation challenges – Winter workout motivation series – Valentine’s Day partner workout promotions |
Q2 (April-June) | – Spring fitness challenges – Summer body preparation series – Mother’s Day/Father’s Day gift promotions (personal training packages) – Outdoor workout series as weather improves |
Q3 (July-September) | – Summer workout series (staying fit while traveling) – Back-to-school/routine reset campaigns – Fall fitness preparation – Labor Day special promotions |
Q4 (October-December) | – Holiday fitness maintenance challenges – Black Friday/Cyber Monday membership deals – “Finish Strong” year-end motivation series – New Year preparation and goal-setting workshops |
Leverage these fitness-related observances in your email calendar:
Create a balanced mix of email types throughout the year:
Read Next: 5 Email Marketing Calendar Templates to Kickstart Your Campaign
Email marketing for gyms and fitness centers doesn’t have to be complicated. With Campaign Monitor, you can:
Whether you’re looking to boost class attendance, reduce member churn, or grow your client base, Campaign Monitor can help you achieve your fitness business goals.
Try our automation tool, and send triggered emails based on user activity or time of day.
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